You Can't Just Get Them, You Have To Keep Them

The following excerpted article was submitted by Beverly Kaye and Sharon Jordan-Evans, employee-retention experts and co-authors of Love ŒEm or Lose ŒEm: Getting Good People to Stay. Kaye will speak at The HR Forum this May 9-12. 

With company loyalty down and workers looking out for their own best interests, keeping good talent has become a primary objective for many companies. According to 25 global talent leaders, representing Fortune 500 companies, who recently gathered at Career Systems International's 2nd Annual Retention Convention, the war for talent is not only as hot as ever, itıs also moving into new territories.

To compound the challenge, todayıs employee has shifted his self-perception from the role of corporate asset to a new role of investor.  Employees now look at their careers as an investment of their energy and time and they want to see a meaningful return on their investment.  If they donıt, they lose interest, performance and productivity drops, and, eventually, they take their investment elsewhere. Retention and engagement have become inseparable Ż both are vital elements to talent management, and both directly affect the bottom line.

A critical strategy involves instilling a talent management mindset among leaders while building internal cultures designed to keep, engage and grow talent.  Itıs important to explore cradle-to-grave initiatives that will extend the employee life cycle.  Cutting-edge companies have:

  • Begun to focus on the on-boardingprocess of new employees.  The goal is to convert that initial welcome handshake and attitude from why they came to why they'll stay.
  • Heightened their focus on building a learning and development culture. 
  • Implemented mentoring programs, supplemented by legacy planning, to protect and share the irreplaceable historical knowledge of their workforces. 
  • In addition, retention-savvy organizations acknowledge the challenge of leading and engaging the four generations now in the workforce and they are employing innovative approaches to solving this dilemma.